This Article Started as a Response to a blog on the Shadow about accreditation. While we at NSB-911 feel that the current and immediate past leadership within the NSB Police Department have squandered time and resources over the last 7-8 years attempting to get accredited under the Florida Accreditation system, we remain convinced that the overall intent of law enforcement accreditation is a positive influence on the quality of local policing. We thus felt the need to give the readers some background and understanding of what exactly the program is about and why in the long run it will be good the city department.
10/10/11 NSB Accreditation
To 612-611 (the original blogger). Thanks for the link, however what you are reading there is the "I hate CALEA blog." It is also painfully evident that many of the people blogging there, do not have an understanding of what accreditation or the accreditation agency, the Commission on Accreditation of Law Enforcement Agencies, Inc. (CALEA) was established to do. First it was established by the Justice Department with the help of the five national and international policing professional organizations (The International Association of Chiefs of Police [IACP] Police Executive Research Forum [PERF], Police Foundation, NOBLE [National Organization of Black Law Enforcement Executives], and NSA [National Sheriff's Association]) to further the development of policing standards in the US. Its roots go back to 1970’s and the President's Commission Report on Policing in America which uncovered the nearly universal lack of adequate policy and standards for policing in the US.
Despite their complaints, CALEA, is not run by a bunch of outsiders; it is run by police, with a sprinkling of local and state elected official (e.g., those the police work for and report to.) In addition, the standards are constantly under review by working police personnel in a variety of committees, with changes voted on, in open session, after much public debate. That is a lot more input than is allowed by our local commission which tries to rule by edict after stifling debate and preventing public input.
These review sessions are open to the public. In fact, when an agency is seeking accreditation and undergoing the on-site inspection (again by their peers, other working police personnel trained in the standards and not some “people behind a desk” as alleged by the bloggers there), the agency is required to make accessible to the public, at places such as libraries, copies of their rules and regulations for public inspection. In addition, the public has an opportunity to speak, in public session, with the assessors, either in support or in opposition to the agency’s accreditation. Again, much more than is allowed by our local elected ones (lead by the Mayor) here in NSB; and there is no three minute limit.
Finally, the standards DO NOT, as claimed by the bloggers, TELL the agency what to do. Rather they require the agency to address nationally accepted critical issues in their policy. An example might be that the standard would require that the agency emergency phone number be placed in a highly visible location on the agency’s vehicles. It does not say where or limit what else may be on the vehicle. I would think that makes sense to our bloggers here. In another area it is required that the agency have a system to respond to and investigate complaints about the police, e.g., an internal affairs function. It goes to list other critical elements or process steps of such a policy, all of which have been universally accepted as best practices nationally and within the judicial system. It does not write the directive nor mandate wording; only issues be addressed.
While we have issues with the manner in which this process has been handled by our local chief (or more accurately not handled), we do support the concept as a betterment of the department in the long run. In addition, from the legal standpoint, such compliance with national standards in local policy also usually results in lower levels of successful litigation against it for acts of its member and thus saves the public money in the long run, as one big case can cost the City five times what accreditation cost might be.
There is a lot more to the accreditation process including preemptive warning systems on officers who have use of force or other citizen interaction problems. There are statistical data reports that measure effectiveness and efficiency in delivering police services and in other cases watch over the storage and handling of evidence and property. There are evaluations of use of force, how high speed pursuit is conducted, monitored and controlled. Other areas include the personnel function, investigative services (case closure standards) and how police interact with the community. The system is best described as an on-going staff inspection of the entirety of police operations that wise police leaders use to ensure professional and acceptable delivery of service. All of these can only enhance the service delivery here in NSB.
We have been addressing CALEA as that was what was being bantered about on the blog. But the NSB department has chosen to become accredited under the Florida Accreditation System, which, while quite similar, has fewer standards than the national system (roughly abut 55%). While CALEA was the forerunner, many states have also adopted their own systems similar to Florida. In some cases it was cost and others it was the differences with the standards and to some extent local options. Within Volusia County there are several CALEA certified agencies including the Volusia County Sheriff's Office, Port Orange Police (both of which have been accredited since the 1990s. Volusia County agencies accredited under the Florida System include Volusia County Beach Patrol, South Daytona Police, Port Orange Police, Ponce Inlet Police, Ormond Beach Police, DeLand police, Daytona Beach shores police, Daytona Beach Police, to mention a few. While Florida agencies were a large part of the initial CALEA system, the trend has been to go with the state system for many of the reasons noted above, most importantly the cost.
So what has happened to NSB? We at NSB-911 can only point the finger directly at management or the lack thereof. For the last 6-7 years there has been at least four (4) commanders and a chief floating around a 50-60 person department with a low crime and event rate, coupled with a laid back service population. In essence more than enough high paid help to manage the streamlined and simplified Florida accreditation system. In fact the retention of at least two of these commanders was repeatedly predicated on their involvement with the accreditation process. We must face that fact, for a department this size, meeting the Florida standards at best is about an 18 month job and that not at a full time pace. They have even had a computer software package that not only managed their written directives and training, but also compliance with the various standards. But compliance requires thoughtfully developed policy that not only meets the standard, but is acceptable to the workers and that entails respect at all levels, something we believe is missing from the NSB department. Hiring a consultant to do the clerical work associated with such a project does not relieve management from developing the policy and quite frankly we do not believe such management expertise is currently present to accomplish the mission.
In closing we would like to point out that resident within the city population are numerous retired police personnel from all walks of policing. Some of these were actually accreditation managers, usually under the CALEA system and have the expertise to fix this problem at little or no cost working as volunteers. We used several of these retirees as sources for this article and feel the city missed a great opportunity by not engaging them.
Till we talk again,
Your Friends at
NSB-911